International Journal of

ADVANCED AND APPLIED SCIENCES

EISSN: 2313-3724, Print ISSN: 2313-626X

Frequency: 12

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 Volume 13, Issue 7 (July 2026), Pages: 158-167

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 Original Research Paper

Prioritizing dynamic capabilities for digital transformation: An AHP approach in Chinese property management companies

 Author(s): 

Ruirui Lan 1, 2, Abdullah Hashim Hariati 3, *

 Affiliation(s):

1Faculty of Smart Health Care, Zhejiang Dongfang Polytechnic, Wenzhou, China
2Faculty of Built Environment and Surveying, Universiti Teknologi Malaysia, Johor, Malaysia
3Center for Real Estate Studies, Institute for Smart Infrastructure & Innovative Construction, Universiti Teknologi Malaysia, Johor, Malaysia

 Full text

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 * Corresponding Author. 

   Corresponding author's ORCID profile:  https://orcid.org/0009-0001-4453-1626

 Digital Object Identifier (DOI)

 
https://doi.org/10.21833/ijaas.2026.07.015

 Abstract

In the digital economy, companies increasingly rely on dynamic capabilities to support digital transformation. This study examines property management companies in China and applies the Analytic Hierarchy Process (AHP) to prioritize three dynamic capability dimensions—sensing, seizing, and transforming. These dimensions comprise 7, 7, and 11 secondary capabilities, which are further divided into 17, 15, and 28 sub-capabilities, respectively. The results show that proactive-driven sensing, strategic agility, and creating a unified digital infrastructure are the highest-priority capabilities, highlighting the importance of opportunity recognition, flexible decision-making, and system integration in supporting effective digital transformation. These findings improve the understanding of the hierarchical structure and relative importance of dynamic capabilities in property service-intensive industries and provide practical guidance for property management companies in resource allocation, process optimization, and the phased implementation of digital initiatives.

 © 2026 The Authors. Published by IASE.

 This is an open access article under the CC BY-NC-ND license (https://creativecommons.org/licenses/by-nc-nd/4.0/).

 Keywords

Dynamic capabilities, Digital transformation, Capability prioritization, Analytic hierarchy process, Property management

 Article history

Received 7 February 2026, Received in revised form 17 July 2026, Accepted 22 July 2026

 Funding

This work was supported by the 2025 Zhejiang Provincial Civil Affairs Policy Theory Research Project under Grant [number ZMKT2025105] and the 2025 Wenzhou Philosophy and Social Science Planning Project under Grant [number 25WSK178YBM]. 

 Acknowledgment

No Acknowledgment. 

 Compliance with ethical standards

 Ethical considerations

This study involved interviews and expert evaluations conducted with industry professionals. Participation was voluntary, and informed consent was obtained from all participants before data collection. No personal or sensitive information was collected, and all responses were anonymized and treated confidentially. The study complied with the ethical principles for research involving human participants. 

 Conflict of interest: The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.

 Citation:

Lan R and Hariati AH   (2026). Prioritizing dynamic capabilities for digital transformation: An AHP approach in Chinese property management companies. International Journal of Advanced and Applied Sciences, 13(7): 158-167

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