International Journal of

ADVANCED AND APPLIED SCIENCES

EISSN: 2313-3724, Print ISSN: 2313-626X

Frequency: 12

line decor
  
line decor

 Volume 13, Issue 5 (May 2026), Pages: 133-144

----------------------------------------------

 Original Research Paper

Digital financial literacy and inclusion for sustainable economic performance: The mediating role of technology adoption

 Author(s): 

Rafida Khairani 1, *, Pasaman Silaban 2, Yusuf Ronny Edward 3

 Affiliation(s):

1Doctoral Program in Management, Faculty of Economics and Business, Universitas Prima Indonesia, Medan, Indonesia
2Faculty of Economics and Business, Department of Management, HKBP Nommensen University, Medan, Indonesia
3Doctoral Program in Management, PUI Human Resource Management Research and Innovation Center, Faculty of Economics and Business, Universitas Prima Indonesia, Medan, Indonesia

 Full text

    Full Text - PDF

 * Corresponding Author. 

   Corresponding author's ORCID profile:  https://orcid.org/0009-0007-8038-5885

 Digital Object Identifier (DOI)

 
https://doi.org/10.21833/ijaas.2026.05.013

 Abstract

Rural micro-enterprises often face structural challenges in achieving sustainable economic performance, despite increased access to digital financial services. Although digital financial literacy and digital financial inclusion are expected to improve economic sustainability, their effectiveness depends on the actual adoption of digital technologies in business activities. This study examines the effects of digital financial literacy and digital financial inclusion on sustainable economic performance, with technology adoption acting as a mediating factor. Based on the Technology Acceptance Model, the study assumes that financial capability and access influence sustainability outcomes through technology adoption behavior. Data were collected from 396 rural micro-entrepreneurs in Kabupaten Deli Serdang, Indonesia, using a structured survey, and were analyzed through Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings show that digital financial literacy and digital financial inclusion have significant positive effects on sustainable economic performance. Technology adoption has the strongest direct effect on sustainability and significantly mediates the relationship between digital financial literacy and sustainable economic performance. Furthermore, the study identifies a significant sequential mediation effect, in which digital financial literacy improves digital financial inclusion, which then increases technology adoption and enhances sustainability outcomes. These findings suggest that digital financial literacy and digital financial inclusion act as enabling factors, while sustainable economic performance is mainly achieved when digital financial services are actively adopted and integrated into daily business operations.

 © 2026 The Authors. Published by IASE.

 This is an open access article under the CC BY-NC-ND license (https://creativecommons.org/licenses/by-nc-nd/4.0/).

 Keywords

Digital financial literacy, Digital financial inclusion, Technology adoption, Sustainable economic performance, Rural micro-enterprises

 Article history

Received 13 January 2026, Received in revised form 8 May 2026, Accepted 12 May 2026

 Acknowledgment

No Acknowledgment

 Compliance with ethical standards

 Ethical considerations

This study was conducted in accordance with ethical research principles involving human participants. Prior to data collection, all respondents were informed about the objectives, procedures, and voluntary nature of the study. Participants provided informed consent before completing the questionnaire and were assured that their responses would be kept confidential and used solely for academic research purposes. No personal identifiers were collected, and all data were analyzed anonymously to protect participant privacy. Respondents were also informed that they had the right to withdraw from the study at any stage without any consequences. Furthermore, the research procedures complied with institutional research ethics standards and the principles of the Declaration of Helsinki regarding research involving human subjects

 Conflict of interest: The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.

 Citation:

Khairani R, Silaban P, and Edward YR (2026). Digital financial literacy and inclusion for sustainable economic performance: The mediating role of technology adoption. International Journal of Advanced and Applied Sciences, 13(5): 133-144

  Permanent Link to this page

---------------------------------------------- 

 References (60)

  1. Affandi Y, Ridhwan MM, Trinugroho I, and Adiwibowo DH (2024). Digital adoption, business performance, and financial literacy in ultra-micro, micro, and small enterprises in Indonesia. Research in International Business and Finance, 70: 102376. https://doi.org/10.1016/j.ribaf.2024.102376   [Google Scholar]
  2. Ambarwati SDA, Sugandini D, Effendi MI, and Ristono A (2024). Fintech adoption by SMEs in Sleman, Indonesia. Review of Integrative Business and Economics Research, 13(2): 469-477.  [Google Scholar]
  3. Amoah J, Belas J, Dziwornu R, and Khan KA (2022). Enhancing SMEs contribution to economic development: A perspective from an emerging economy. Journal of International Studies, 15(2): 63-76. https://doi.org/10.14254/2071-8330.2022/15-2/5   [Google Scholar]
  4. Ariana IM, Wiksuana I, Candraningrat IR, and Baskara I (2024). The effects of financial literacy and digital literacy on financial resilience: Serial mediation roles of financial inclusion and financial decisions. Uncertain Supply Chain Management, 12(2): 999-1014. https://doi.org/10.5267/j.uscm.2023.12.008   [Google Scholar]
  5. Barbier EB and Markandya A (1990). The conditions for achieving environmentally sustainable development. European Economic Review, 34(2-3): 659-669. https://doi.org/10.1016/0014-2921(90)90138-O   [Google Scholar]
  6. Basnayake D, Naranpanawa A, Selvanathan S, and Bandara JS (2024). Financial inclusion through digitalization and economic growth in Asia-Pacific countries. International Review of Financial Analysis, 96: 103596. https://doi.org/10.1016/j.irfa.2024.103596   [Google Scholar]
  7. Beirne J and Fernandez DG (2023). Digital finance and sustainability: Impacts, challenges, and policy priorities. Sustainability, 15(20): 14830. https://doi.org/10.3390/su152014830   [Google Scholar]
  8. Carè R, Boitan IA, Stoian AM, and Fatima R (2025). Exploring the landscape of financial inclusion through the lens of financial technologies: A review. Finance Research Letters, 72: 106500. https://doi.org/10.1016/j.frl.2024.106500   [Google Scholar]
  9. Chhillar N, Arora S, and Chawla P (2024). Measuring digital financial literacy: Scale development and validation. Thailand and the World Economy, 42(1): 110-145.   [Google Scholar]
  10. Chinoda T and Kapingura FM (2024). Digital financial inclusion and economic growth in Sub-Saharan Africa: The role of institutions and governance. African Journal of Economic and Management Studies, 15(1): 15-30. https://doi.org/10.1108/AJEMS-09-2022-0372   [Google Scholar]
  11. Choung Y, Chatterjee S, and Pak TY (2023). Digital financial literacy and financial well-being. Finance Research Letters, 58: 104438. https://doi.org/10.1016/j.frl.2023.104438   [Google Scholar]
  12. Davis FD (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3): 319-340. https://doi.org/10.2307/249008   [Google Scholar] PMid:23455082
  13. Febriansyah A, Syafei MY, Narimawati U, Chochole T, and Stakic AJ (2024). How important is financial inclusion for the performance of MSMEs? Australasian Accounting, Business and Finance Journal, 18(5): 53-65. https://doi.org/10.14453/aabfj.v18i5.04   [Google Scholar]
  14. Feng T, Liu B, Wei Y, Xu Y, Zheng H, Ni Z, Zhu Y, Fan X, and Zhou Z (2024). Research on the low-carbon path of regional industrial structure optimization. Energy Strategy Reviews, 54: 101485. https://doi.org/10.1016/j.esr.2024.101485   [Google Scholar]
  15. Fornell C and Larcker DF (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1): 39-50. https://doi.org/10.1177/002224378101800104   [Google Scholar]
  16. Frimpong SE, Agyapong G, and Agyapong D (2022). Financial literacy, access to digital finance and performance of SMEs: Evidence from central region of Ghana. Cogent Economics & Finance, 10(1): 2121356. https://doi.org/10.1080/23322039.2022.2121356   [Google Scholar]
  17. Grohmann A, Klühs T, and Menkhoff L (2018). Does financial literacy improve financial inclusion? Cross country evidence. World Development, 111: 84-96. https://doi.org/10.1016/j.worlddev.2018.06.020   [Google Scholar]
  18. Gumilar DWA, Sangka KB, and Totalia SA (2024). Digital financial literacy and digital financial inclusion in the era of digital disruption: Systematic literature review. Formosa Journal of Multidisciplinary Research, 3(5): 1563-1576. https://doi.org/10.55927/fjmr.v3i5.9213   [Google Scholar]
  19. Gunawan A, Fatikasari AF, and Putri SA (2023). The effect of using cashless (QRIS) on daily payment transactions using the technology acceptance model. Procedia Computer Science, 227: 548-556. https://doi.org/10.1016/j.procs.2023.10.557   [Google Scholar]
  20. Hasan M, Hoque A, Abedin MZ, and Gasbarro D (2024). Fintech and sustainable development: A systematic thematic analysis using human-and machine-generated processing. International Review of Financial Analysis, 95: 103473. https://doi.org/10.1016/j.irfa.2024.103473   [Google Scholar]
  21. Hurani J and Abdel-Haq MK (2025). Factors influencing fintech adoption among bank customers in Palestine: An extended technology acceptance model approach. International Journal of Financial Studies, 13(1): 11. https://doi.org/10.3390/ijfs13010011   [Google Scholar]
  22. Inoue T (2024). Digital financial inclusion, international remittances, and poverty reduction. Journal of Economic Structures, 13: 8. https://doi.org/10.1186/s40008-024-00328-z   [Google Scholar]
  23. Johri A, Asif M, Tarkar P, Khan W, and Wasiq M (2024). Digital financial inclusion in micro enterprises: Understanding the determinants and impact on ease of doing business from World Bank survey. Humanities and Social Sciences Communications, 11: 361. https://doi.org/10.1057/s41599-024-02856-2   [Google Scholar]
  24. Khairani R, Tantono EA, Anderson R, Munthe H, and Purba PY (2025). Unlocking the potential of financial inclusion, e-commerce, and fintech to boost SME performance. Jurnal Ilmiah Manajemen Kesatuan, 13(5): 3565-3576. https://doi.org/10.37641/jimkes.v13i5.3786   [Google Scholar]
  25. Kurniasari F, Lestari ED, and Tannady H (2023). Pursuing long-term business performance: Investigating the effects of financial and technological factors on digital adoption to leverage SME performance and business sustainability—Evidence from Indonesian SMEs in the traditional market. Sustainability, 15(16): 12668. https://doi.org/10.3390/su151612668   [Google Scholar]
  26. Kusumawardhani R, Ningrum NK, and Rinofah R (2023). Investigating digital financial literacy and its impact on SMEs’ performance: Evidence from Indonesia. International Journal of Professional Business Review, 8(12): e04097. https://doi.org/10.26668/businessreview/2023.v8i12.4097   [Google Scholar]
  27. Liu P, Zhang Y, and Zhou S (2023). Has digital financial inclusion narrowed the urban–rural income gap? A study of the spatial influence mechanism based on data from China. Sustainability, 15(4): 3548. https://doi.org/10.3390/su15043548   [Google Scholar]
  28. Lusardi A and Mitchell OS (2017). How ordinary consumers make complex economic decisions: Financial literacy and retirement readiness. Quarterly Journal of Finance, 7(3): 1750008. https://doi.org/10.1142/S2010139217500082   [Google Scholar]
  29. Lusardi A and Mitchell OS (2023). The importance of financial literacy: Opening a new field. Journal of Economic Perspectives, 37(4): 137-154. https://doi.org/10.3386/w31145   [Google Scholar]
  30. Lyons AC and Kass‐Hanna J (2021). A methodological overview to defining and measuring “digital” financial literacy. Financial Planning Review, 4(2): e1113. https://doi.org/10.1002/cfp2.1113   [Google Scholar]
  31. Mishra D, Agarwal N, Sharahiley S, and Kandpal V (2024). Digital financial literacy and its impact on financial decision-making of women: Evidence from India. Journal of Risk and Financial Management, 17(10): 468. https://doi.org/10.3390/jrfm17100468   [Google Scholar]
  32. Mujalli A, Wani MJG, Almgrashi A, Khormi T, and Qahtani M (2024). Investigating the factors affecting the adoption of cloud accounting in Saudi Arabia's small and medium-sized enterprises (SMEs). Journal of Open Innovation: Technology, Market, and Complexity, 10(2): 100314. https://doi.org/10.1016/j.joitmc.2024.100314   [Google Scholar]
  33. Musa HG, Fatmawati I, Nuryakin N, and Suyanto M (2024). Marketing research trends using technology acceptance model (TAM): A comprehensive review of researches (2002–2022). Cogent Business & Management, 11(1): 2329375. https://doi.org/10.1080/23311975.2024.2329375   [Google Scholar]
  34. Nugraha DP, Setiawan B, Nathan RJ, and Fekete-Farkas M (2022). Fintech adoption drivers for innovation for SMEs in Indonesia. Journal of Open Innovation: Technology, Market, and Complexity, 8(4): 208. https://doi.org/10.3390/joitmc8040208   [Google Scholar]
  35. OECD (2020). OECD/INFE 2020 international survey of adult financial literacy. OECD Publishing, Paris, France. https://doi.org/10.1787/145f5607-en   [Google Scholar]
  36. OECD (2021). Bridging digital divides in G20 countries. OECD Publishing, Paris, France. https://doi.org/10.1787/35c1d850-en   [Google Scholar]
  37. OECD (2024). OECD digital economy outlook 2024 (volume 1): Embracing the technology frontier. OECD Publishing, Paris, France. https://doi.org/10.1787/a1689dc5-en   [Google Scholar]
  38. Ozili PK (2018). Impact of digital finance on financial inclusion and stability. Borsa Istanbul Review, 18(4): 329-340. https://doi.org/10.1016/j.bir.2017.12.003   [Google Scholar]
  39. Ozili PK (2021). Financial inclusion research around the world: A review. Forum for Social Economics, 50(4): 457–479. https://doi.org/10.1080/07360932.2020.1715238   [Google Scholar]
  40. Prasetyani D, Cahyadin M, Indriawati RM, and Santosa A (2025). Does technology adoption matter for SMEs? A literature review. Journal of Entrepreneurship and Public Policy, 14(2): 351-375. https://doi.org/10.1108/JEPP-09-2023-0090   [Google Scholar]
  41. Ratnawati, Rokhman MTN, and Ningsih AAT (2025). The role of digital financial inclusion in improving financial literacy and financial well-being for business sustainability: Indonesian women's export craft SMEs. Problems and Perspectives in Management, 23(2): 398–408. https://doi.org/10.21511/ppm.23(2).2025.28   [Google Scholar]
  42. Sarstedt M, Ringle CM, and Hair JF (2021). Partial least squares structural equation modeling. In: Homburg C, Klarmann M, and Vomberg A (Eds.), Handbook of market research: 587–632. Springer, Cham, Switzerland. https://doi.org/10.1007/978-3-319-57413-4_15   [Google Scholar]
  43. Setiawan B, Triana D, Al Azizah US, Wahyuni AS, Victor V, Nathan RJ, and Fekete-Farkas M (2025). Financial technology (fintech) innovation and financial inclusion: Comparative study of urban and rural consumers post-COVID-19 pandemic. Journal of Innovation and Entrepreneurship, 14: 86. https://doi.org/10.1186/s13731-024-00452-x   [Google Scholar]
  44. Sun Y and Tang X (2022). The impact of digital inclusive finance on sustainable economic growth in China. Finance Research Letters, 50: 103234. https://doi.org/10.1016/j.frl.2022.103234   [Google Scholar]
  45. Suri T and Jack W (2016). The long-run poverty and gender impacts of mobile money. Science, 354(6317): 1288-1292. https://doi.org/10.1126/science.aah5309   [Google Scholar] PMid:27940873
  46. Tandilino C, Pontoh GT, Darmawati D, and Indrijawati A (2025). Digital financial inclusion as a mediator of digital financial literacy and government support in MSME performance. International Journal of Financial Studies, 13(4): 199. https://doi.org/10.3390/ijfs13040199   [Google Scholar]
  47. Tay LY, Tai HT, and Tan GS (2022). Digital financial inclusion: A gateway to sustainable development. Heliyon, 8(6): e09766. https://doi.org/10.1016/j.heliyon.2022.e09766   [Google Scholar] PMid:35785228 PMCid:PMC9240988
  48. Thathsarani US and Jianguo W (2022). Do digital finance and the technology acceptance model strengthen financial inclusion and SME performance? Information, 13(8): 390. https://doi.org/10.3390/info13080390   [Google Scholar]
  49. Venkatesh V and Davis FD (2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management Science, 46(2): 186-204. https://doi.org/10.1287/mnsc.46.2.186.11926   [Google Scholar] PMCid:PMC8842476
  50. Venkatesh V, Morris MG, Davis GB, and Davis FD (2003). User acceptance of information technology: Toward a unified view. MIS Quarterly, 27(3): 425-478. https://doi.org/10.2307/30036540   [Google Scholar]
  51. Vrontis D, Chaudhuri R, and Chatterjee S (2022). Adoption of digital technologies by SMEs for sustainability and value creation: Moderating role of entrepreneurial orientation. Sustainability, 14(13): 7949. https://doi.org/10.3390/su14137949   [Google Scholar]
  52. Wang X and Fu Y (2022). Digital financial inclusion and vulnerability to poverty: Evidence from Chinese rural households. China Agricultural Economic Review, 14(1): 64-83. https://doi.org/10.1108/CAER-08-2020-0189   [Google Scholar]
  53. WB (2022). Digitalizing SMEs to boost competitiveness. World Bank, Washington, D.C., USA. https://doi.org/10.1596/38108   [Google Scholar]
  54. WB (2023). The global state of financial inclusion and consumer protection, 2022. Washington, DC, USA: World Bank. https://doi.org/10.1596/40335   [Google Scholar] PMid:37821039
  55. Wu G and Peng Q (2024). Bridging the digital divide: Unraveling the determinants of fintech adoption in rural communities. SAGE Open, 14(1). https://doi.org/10.1177/21582440241227770   [Google Scholar]
  56. Xi W and Wang Y (2023). Digital financial inclusion and quality of economic growth. Heliyon, 9(9): e19731. https://doi.org/10.1016/j.heliyon.2023.e19731   [Google Scholar] PMid:37809451 PMCid:PMC10558988
  57. Xie Y and Chen T (2025). A study on the impact of digital financial literacy on household entrepreneurship—Evidence from China. Sustainability, 17(1): 117. https://doi.org/10.3390/su17010117   [Google Scholar]
  58. Xu G, Feng L, Wang W, and Liang Q (2024). Digital financial literacy and rural income inequality. SAGE Open, 14(3). https://doi.org/10.1177/21582440241275642   [Google Scholar]
  59. Zheng X and Bu Q (2024). Enterprise ESG performance, digital transformation, and firm performance: Evidence from China. Sage Open, 14(4). https://doi.org/10.1177/21582440241291680   [Google Scholar]
  60. Zhou Y, Li S, Hao L, Wang M, and Haneklaus N (2025). Digital inclusive finance and resilient livelihoods: Lessons from China’s Rural Revitalization Strategy. Economic Analysis and Policy, 88: 971-991. https://doi.org/10.1016/j.eap.2025.09.031   [Google Scholar]