International Journal of


EISSN: 2313-3724, Print ISSN: 2313-626X

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 Volume 11, Issue 5 (May 2024), Pages: 25-35


 Original Research Paper

The effect of motivation on job satisfaction of health center workers in the Kingdom of Saudi Arabia in light of the COVID-19 pandemic


 Djebbar Yassine 1, Hedjaze Khadija 2, Ezzat Kamal Abdalla 3, Fouzi Tahar Abderzag 4, *


 1Higher School of Management and Digital Economy, University of Algeria, Kolea, Tipaza, Algeria
 2Faculty of Economics, Management and Trade Sciences, Ferhat Abbas University Setif 1, Setif, Algeria
 3Accounting Department, University of Bisha, Bisha, Saudi Arabia
 4College of Sciences and Arts AL Namas, University of Bisha, Bisha, Saudi Arabia

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 * Corresponding Author. 

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This research aimed to understand how incentives affect job satisfaction among employees at health centers in Bisha, a region in Saudi Arabia. The method used was descriptive and analytical, involving all 1,300 employees at these health centers, with 274 randomly chosen participants for the survey. A questionnaire collected data from these participants. The findings suggest that the average job satisfaction among these employees is moderate, indicating they are somewhat satisfied. However, the system of incentives was generally found to be weak, despite a clear link between incentives and job satisfaction, proven significant at the α≤0.01 level. When considering educational background and years of experience, these factors did not significantly impact satisfaction levels with the incentive system at the α≤0.05 level. Yet, gender did show a significant difference in satisfaction levels at the same significance level. The research concludes that there is a need to reevaluate and improve the incentive system for health center employees in Bisha to enhance their job satisfaction. It suggests conducting further research to develop management strategies and explore new methods to increase employee satisfaction.

 © 2024 The Authors. Published by IASE.

 This is an open access article under the CC BY-NC-ND license (


 Incentives, Job satisfaction, Health center employees, Bisha governorate, Descriptive analytical approach

 Article history

 Received 1 December 2023, Received in revised form 15 April 2024, Accepted 19 April 2024


No Acknowledgment.

 Compliance with ethical standards

 Ethical considerations

This study took a set of ethical considerations into account in its implementation, which was in line with general scientific research ethics. Scientific honesty and respect for the intellectual property of publishers and authors are at the forefront of scientific research ethics, so the researcher attributed opinions to their original owners in a transparent manner. The researcher also avoided emotional methods when conducting the various research steps, trying instead to be as objective and fair as possible in order to establish the facts. Indeed, the researcher was interested in obtaining accurate data to enrich this study and provide information that would benefit others. The researcher also strived to maintain the confidentiality of the respondents’ opinions, using them only to achieve the objectives of this study after informing the participants of these objectives.

 Conflict of interest: The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.


 Yassine D, Khadija H, Abdalla EK, and Abderzag FT (2024). The effect of motivation on job satisfaction of health center workers in the Kingdom of Saudi Arabia in light of the COVID-19 pandemic. International Journal of Advanced and Applied Sciences, 11(5): 25-35

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