International Journal of

ADVANCED AND APPLIED SCIENCES

EISSN: 2313-3724, Print ISSN: 2313-626X

Frequency: 12

line decor
  
line decor

 Volume 11, Issue 1 (January 2024), Pages: 115-122

----------------------------------------------

 Original Research Paper

Factors affecting purchase intention and consumer behavior of gym equipment through live streaming

 Author(s): 

 Wong Chee Hoo 1, *, Sanmugam Annamalah 2, Pradeep Paraman 2, Ng Chee Pung 1

 Affiliation(s):

 1Faculty of Business and Communications, INTI International University, Nilai, Malaysia
 2Research and Innovation Management Centre (RIMC), SEGi University, Petaling Jaya 47810, Malaysia

 Full text

  Full Text - PDF

 * Corresponding Author. 

  Corresponding author's ORCID profile: https://orcid.org/0000-0003-0691-4463

 Digital Object Identifier (DOI)

 https://doi.org/10.21833/ijaas.2024.01.014

 Abstract

This study looks into why more people are choosing to shop through live streams rather than in traditional, physical stores. Despite the growing trend, there's not much information on why this shopping method is preferred. The goal of this research is to explore the reasons behind consumers' preference for live stream shopping and how it affects their intention to make future purchases. This study uses several theories to understand this behavior: the use and gratification theory, which suggests people enjoy the entertainment and information provided by live streams; the source credibility theory, focusing on the presenter's attractiveness and trustworthiness; and the theory of planned behavior, which helps explain how people decide to buy something. The research focuses on online users earning more than RM1,000 who have bought fitness equipment during a live stream. A survey was shared through social media, gathering 393 responses. The analysis was done using linear regression. The results aim to help sellers understand what motivates buyers to complete a purchase, offering insights to develop better sales strategies. The findings also suggest how fitness equipment companies can use these theories to improve their online sales model.

 © 2024 The Authors. Published by IASE.

 This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).

 Keywords

 Live stream shopping, Consumer behavior, Use and gratification theory, Source credibility theory, Theory of planned behavior

 Article history

 Received 28 March 2023, Received in revised form 14 November 2023, Accepted 2 January 2024

 Acknowledgment 

No Acknowledgment.

 Compliance with ethical standards

 Conflict of interest: The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.

 Citation:

 Hoo WC, Annamalah S, Paraman P, and Pung NC (2024). Factors affecting purchase intention and consumer behavior of gym equipment through live streaming. International Journal of Advanced and Applied Sciences, 11(1): 115-122

 Permanent Link to this page

 Figures

 Fig. 1

 Tables

 Table 1 Table 2 Table 3 Table 4 Table 5 

----------------------------------------------   

 References (31)

  1. Ajzen I (1985). From intentions to actions: A theory of planned behavior. In: Kuhl J and Beckmann J (Eds.), Action control. SSSP Springer Series in Social Psychology: 11-39. Springer, Berlin, Germany. https://doi.org/10.1007/978-3-642-69746-3_2   [Google Scholar]
  2. Bonett DG and Wright TA (2015). Cronbach's alpha reliability: Interval estimation, hypothesis testing, and sample size planning. Journal of Organizational Behavior, 36(1): 3-15. https://doi.org/10.1002/job.1960   [Google Scholar]
  3. Bosnjak M, Ajzen I, and Schmidt P (2020). The theory of planned behavior: Selected recent advances and applications. Europe's Journal of Psychology, 16(3): 352-356. https://doi.org/10.5964/ejop.v16i3.3107   [Google Scholar] PMid:33680187 PMCid:PMC7909498
  4. Chan LQ, Kong YM, Ong ZY, Toh JX, Von YH, Lee VH, Loh XM, and Tan GW (2022). Driving factors towards live-stream shopping in Malaysia. In: Al-Emran M, Al-Sharafi MA, Al-Kabi MN, Shaalan K (Eds.), Proceedings of International Conference on Emerging Technologies and Intelligent Systems. ICETIS 2021. Lecture Notes in Networks and Systems, vol 299: 580–591. Springer, Cham, Switzerland. https://doi.org/10.1007/978-3-030-82616-1_48   [Google Scholar]
  5. Chaudhary R and Bisai S (2018). Factors influencing green purchase behavior of millennials in India. Management of Environmental Quality: An International Journal, 29(5): 798-812. https://doi.org/10.1108/MEQ-02-2018-0023   [Google Scholar]
  6. Chen H, Dou Y, and Xiao Y (2023). Understanding the role of live streamers in live-streaming e-commerce. Electronic Commerce Research and Applications, 59: 101266. https://doi.org/10.1016/j.elerap.2023.101266   [Google Scholar]
  7. Chen Z, Cenfetelli R, and Benbasat I (2019). The influence of e-commerce live streaming on lifestyle fit uncertainty and online purchase intention of experience products. Proceedings of the 52nd Hawaii International Conference on System Sciences, Grand Wailea, Hawaii, USA. https://doi.org/10.24251/HICSS.2019.610   [Google Scholar]
  8. Choi W and Lee Y (2019). Effects of fashion vlogger attributes on product attitude and content sharing. Fashion and Textiles, 6(1): 1-18. https://doi.org/10.1186/s40691-018-0161-1   [Google Scholar]
  9. Dong D, Malik HA, Liu Y, Elashkar EE, Shoukry AM, and Khader JA (2021). Battling for consumer's positive purchase intention: A comparative study between two psychological techniques to achieve success and sustainability for digital entrepreneurships. Frontiers in Psychology, 12: 665194. https://doi.org/10.3389/fpsyg.2021.665194   [Google Scholar] PMid:34054669 PMCid:PMC8160311
  10. Esmaeilpour M and Mohseni Z (2019). Effect of customer experiences on consumer purchase intention. Romanian Economic Journal, 23(73): 133-145.   [Google Scholar]
  11. Gan C and Li H (2018). Understanding the effects of gratifications on the continuance intention to use WeChat in China: A perspective on uses and gratifications. Computers in Human Behavior, 78: 306-315. https://doi.org/10.1016/j.chb.2017.10.003   [Google Scholar]
  12. Ijaz MF and Rhee J (2018). Constituents and consequences of online shopping in sustainable e-business: An experimental study of online-shopping malls. Sustainability, 10(10): 3756. https://doi.org/10.3390/su10103756   [Google Scholar]
  13. Kim H and Park M (2023). Virtual influencers’ attractiveness effect on purchase intention: A moderated mediation model of the product–endorser fit with the brand. Computers in Human Behavior, 143: 107703. https://doi.org/10.1016/j.chb.2023.107703   [Google Scholar]
  14. Kim NY and Jeong SY (2021). Perioperative patient safety management activities: A modified theory of planned behavior. PLOS ONE, 16(6): e0252648. https://doi.org/10.1371/journal.pone.0252648   [Google Scholar] PMid:34170919 PMCid:PMC8232430
  15. Levin KA (2006). Study design III: Cross-sectional studies. Evidence-Based Dentistry, 7(1): 24-25. https://doi.org/10.1038/sj.ebd.6400375   [Google Scholar] PMid:16557257
  16. Lim WM and Ting DH (2012). E-shopping: An analysis of the uses and gratifications theory. Modern Applied Science, 6(5): 48-63. https://doi.org/10.5539/mas.v6n5p48   [Google Scholar]
  17. Lin GY, Wang YS, Wang YM, and Lee MH (2021). What drives people's intention toward live stream broadcasting. Online Information Review, 45(7): 1268-1289. https://doi.org/10.1108/OIR-10-2020-0466   [Google Scholar]
  18. Malik HM and Qureshi MM (2017). The impact of celebrity endorsement on consumer buying behavior. Advances in Social Sciences Research Journal, 4(3): 149-170. https://doi.org/10.14738/assrj.43.2605   [Google Scholar]
  19. Merritt K and Zhao S (2022). The power of live stream commerce: A case study of how live stream commerce can be utilised in the traditional British retailing sector. Journal of Open Innovation: Technology, Market, and Complexity, 8(2): 71. https://doi.org/10.3390/joitmc8020071   [Google Scholar]
  20. Nahm FS (2017). What the P values really tell us. The Korean Journal of Pain, 30(4): 241-242. https://doi.org/10.3344/kjp.2017.30.4.241   [Google Scholar] PMid:29123617 PMCid:PMC5665734
  21. Oscarius Yudhi Ari Wijaya AP, Sulistiyani S, Pudjowati J, Kartikawati TS, Kurniasih N, and Purwanto A (2021). The role of social media marketing, entertainment, customization, trendiness, interaction and word-of-mouth on purchase intention: An empirical study from Indonesian smartphone consume. International Journal of Data and Network Science, 5(3): 231-238. https://doi.org/10.5267/j.ijdns.2021.6.011   [Google Scholar]
  22. Peng L, Zhang W, Wang X, and Liang S (2019). Moderating effects of time pressure on the relationship between perceived value and purchase intention in social e-commerce sales promotion: Considering the impact of product involvement. Information and Management, 56(2): 317-328. https://doi.org/10.1016/j.im.2018.11.007   [Google Scholar]
  23. Ranawi F, Tengku Yaakub TS, and Jusoh MS (2019). Influence of social media on consumers’ purchase intention: A study in Malaysian public university. International Journal of Business and Management, 1(2): 1-6.   [Google Scholar]
  24. Rock LY, Tajudeen FP, and Chung YW (2022). Usage and impact of the internet-of-things-based smart home technology: A quality-of-life perspective. Universal Access in the Information Society. https://doi.org/10.1007/s10209-022-00937-0   [Google Scholar] PMid:36407566 PMCid:PMC9667851
  25. Ru LJ, Kowang TO, Long CS, Fun FS, and Fei GC (2021). Factors influencing online purchase intention of Shopee’s consumers in Malaysia. International Journal of Academic Research in Business and Social Sciences, 11(1): 761-776. https://doi.org/10.6007/IJARBSS/v11-i1/8577   [Google Scholar]
  26. Singh RP and Banerjee N (2018). A study on exploring the factors influencing celebrity endorsement credibility. Global Business Review, 19(2): 494-509. https://doi.org/10.1177/0972150917713537   [Google Scholar]
  27. Takahashi H, Shen J, and Ogawa K (2020). Gender-specific reference-dependent preferences in the experimental trust game. Evolutionary and Institutional Economics Review, 17: 25-38. https://doi.org/10.1007/s40844-019-00155-z   [Google Scholar]
  28. Tien DH, Rivas AAA, and Liao YK (2019). Examining the influence of customer-to-customer electronic word-of-mouth on purchase intention in social networking sites. Asia Pacific Management Review, 24(3): 238-249. https://doi.org/10.1016/j.apmrv.2018.06.003   [Google Scholar]
  29. Tran H, Nguyen Q, and Kervyn M (2018). Factors influencing people’s knowledge, attitude, and practice in land use dynamics: A case study in Ca Mau province in the Mekong Delta, Vietnam. Land Use Policy, 72: 227-238. https://doi.org/10.1016/j.landusepol.2017.12.009   [Google Scholar]
  30. Wang J, Shahzad F, Ahmad Z, Abdullah M, and Hassan NM (2022). Trust and consumers’ purchase intention in a social commerce platform: A meta-analytic approach. Sage Open, 12(2). https://doi.org/10.1177/21582440221091262   [Google Scholar]
  31. Wang SW and Scheinbaum AC (2018). Enhancing brand credibility via celebrity endorsement: Trustworthiness trumps attractiveness and expertise. Journal of Advertising Research, 58(1): 16-32. https://doi.org/10.2501/JAR-2017-042   [Google Scholar]