Factors affecting knowledge management adoption in public organizations

Hunitie, Mohammad

International Journal of Advanced and Applied Sciences

Int. j. adv. appl. sci.

EISSN: 2313-3724

Print ISSN: 2313-626X

Volume 4, Issue 1 (January 2017), Pages: 40-46

Title: Factors affecting knowledge management adoption in public organizations

Author(s): Mohammad Hunitie *

Affiliation(s):

Department of Public Administration, Faculty of Economics and Administration, King Abdulaziz University, Jeddah, Saudi Arabia
Department of Public Administration, Faculty of Business, The University of Jordan, Amman, Jordan

https://doi.org/10.21833/ijaas.2017.01.006

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Abstract:

The aim of this study was to investigate factors affecting the adoption of knowledge management initiatives in a sample of Jordanian public organizations. Four factors were identified based on the literature review, perceived usefulness and complexity of knowledge management adoption, in addition to people and technology-related factors. Managers and employees (N=125) from seven public organizations participated in the study. Data was collected using a questionnaire (18 items) developed for the purpose of the study with reference to related works. The first six items were used to measure perceived usefulness of knowledge management adoption. Similarly, six items were used to measure perceived complexity of knowledge management adoption. Technology was measured using four items. Finally, two items measured people-related factors. The findings of the study accepted the hypotheses that perceived usefulness, perceived complexity, technology and people are significant factors play an important role in the adoption of knowledge management initiatives in public organizations. This study contributes to management and research by showing that personal characteristics, organizational characteristics along with characteristics of knowledge management are three pillars for success of knowledge management adoption. Therefore, those pillars should be of interest to organizations which are willing to improve their performance.

This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).

Keywords: Knowledge management, Knowledge management adoption, Perceived usefulness, Perceived complexity, Technology, Public organizations

Article History: Received 14 October 2016, Received in revised form 29 November 2016, Accepted 10 December 2016

Digital Object Identifier:

https://doi.org/10.21833/ijaas.2017.01.006

Citation:

Hunitie M (2017). Factors affecting knowledge management adoption in public organizations. International Journal of Advanced and Applied Sciences, 4(1): 40-46

http://www.science-gate.com/IJAAS/V4I1/Hunitie.html

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