International Journal of


EISSN: 2313-3724, Print ISSN: 2313-626X

Frequency: 12

line decor
line decor

 Volume 10, Issue 4 (April 2023), Pages: 20-31


 Original Research Paper

The role of intellectual capital in creating and establishing business value: A survey of a sample of workers at the Sonelgaz Foundation in Algeria


 Emad Abdel KhaleK Saber El-Tahan 1, 2, Houcine Benlaria 1, *, Tikkaoui larbi 3, Abderrahmane Abdelkader 3, Tarig Osman Abdallah Helal 1


 1College of Business, Jouf University, Sakakah, Saudi Arabia
 2Giza Higher Institute of Management Sciences, Giza, Egypt
 3Faculty of Economic Sciences Commerce and Management Sciences, Adrar University, Adrar, Algeria

  Full Text - PDF          XML

 * Corresponding Author. 

  Corresponding author's ORCID profile:

 Digital Object Identifier:


This study seeks to highlight and clarify the level of intellectual capital in energy institutions in Algeria and to identify its role in creating value for the work of the institution in question, to address the problem of its content, and identify the reality of intellectual capital in the institution under study and its effectiveness in establishing and adding value to its work. A questionnaire was prepared and distributed amongst a target sample to gain their views and post-collection; the questionnaires were submitted to the SPSS program according to the fifth Likert scale. After descriptive analysis and testing the hypotheses of the study, a low level of awareness amongst the participants was found regarding the introduction of innovative technologies to improve their production processes and regarding the study’s quest to achieve a good level of customer satisfaction with them. The reexamination of the improvement of the surveyed enterprise business level by focusing on the adoption of continuous improvement policy and change in the organizational culture is recommended as this may help it to own intellectual capital outstanding.

 © 2023 The Authors. Published by IASE.

 This is an open access article under the CC BY-NC-ND license (

 Keywords: Intellectual capital, Creation, Build-up of business value

 Article History: Received 24 September 2022, Received in revised form 29 December 2022, Accepted 2 January 2023


No Acknowledgment.

 Compliance with ethical standards

 Conflict of interest: The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.


 El-Tahan EAKS, Benlaria H, larbi T, Abdelkader A, and Helal TOA (2023). The role of intellectual capital in creating and establishing business value: A survey of a sample of workers at the Sonelgaz Foundation in Algeria. International Journal of Advanced and Applied Sciences, 10(4): 20-31

 Permanent Link to this page


 No Figure 


 Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 


 References (37)

  1. Agndal H and Nilsson U (2006). Generation of human and structural capital: Lessons from knowledge management. Electronic Journal of Knowledge Management, 4(2): 91-99.   [Google Scholar]
  2. Andriessen D (2001). Weightless wealth: Four modifications to standard IC theory. Journal of Intellectual Capital, 2(3): 204-214.   [Google Scholar]
  3. Arnheiter E (2005). Production strategies and methods: Operational and manufacturing implications. In: Rainey D (Ed.), Product innovation: Leading change through integrated product development: 394-431. Cambridge University Press, Cambridge, UK.   [Google Scholar]
  4. Ben Hassen T (2021). The state of the knowledge-based economy in the Arab world: Cases of Qatar and Lebanon. EuroMed Journal of Business, 16(2): 129-153.   [Google Scholar]
  5. Bergeron B (2004). Essentials of CRM: A guide to customer relationship management (Vol. 14). John Wiley & Sons, New York, USA.   [Google Scholar]
  6. Berk J (2010). Cost reduction and optimization for manufacturing and industrial companies. John Wiley and Sons, Hoboken, USA.   [Google Scholar]
  7. Bontis N (1998). Intellectual capital: An exploratory study that develops measures and models. Management Decision, 36(2): 63-76.   [Google Scholar]
  8. Cannavale FJ and Falcon W (1976). Witness cooperation: With a handbook of witness management. Lexington Books, Lanham, Maryland, USA.   [Google Scholar]
  9. Chen CJ (2019). Developing a model for supply chain agility and innovativeness to enhance firms’ competitive advantage. Management Decision, 57(7): 1511-1534.   [Google Scholar]
  10. Daniels H and Noordhuis H (2002). Management of intellectual capital by optimal portfolio selection. In the International Conference on Practical Aspects of Knowledge Management. Springer, Berlin, Heidelberg, Germany: 613-619.   [Google Scholar]
  11. Edvinsson L and Malone MS (1997). Intellectual capital: The proven way to establish your company's real value by finding its hidden brainpower. Piatkus, London, UK.   [Google Scholar]
  12. Ehret M and Wirtz J (2019). Sharing uncertainty across organizations: Service capital and customer engagement for realizing nonownership value. In the Handbook of Research on Customer Engagement. Edward Elgar Publishing, Gloucestershire, UK.   [Google Scholar]
  13. Evans J (1997). Men in nursing: Issues of gender segregation and hidden advantage. Journal of advanced nursing, 26(2): 226-231.   [Google Scholar] PMid:9292354
  14. Falcon LA (1976). Problems associated with the use of arthropod viruses in pest control. Annual Review of Entomology, 21(1): 305-324.   [Google Scholar]
  15. Finch BJ (2006). Operations Now: Profitability, processes, performance. McGraw-Hill/Irwin, New York, USA.   [Google Scholar]
  16. Gajewska T, Zimon D, Kaczor G, and Madzík P (2020). The impact of the level of customer satisfaction on the quality of e-commerce services. International Journal of Productivity and Performance Management, 69(4): 666-684.   [Google Scholar]
  17. Goh SC (2002). Managing effective knowledge transfer: An integrative framework and some practice implications. Journal of Knowledge Management, 6(1): 23-30.   [Google Scholar]
  18. Guthrie J, Ricceri F, and Dumay J (2012). Reflections and projections: A decade of intellectual capital accounting research. The British Accounting Review, 44(2): 68-82.   [Google Scholar]
  19. Heitor M, Horta H, and Mendonça J (2014). Developing human capital and research capacity: Science policies promoting brain gain. Technological Forecasting and Social Change, 82: 6-22.   [Google Scholar]
  20. Hung JL, He W, and Shen J (2020). Big data analytics for supply chain relationship in banking. Industrial Marketing Management, 86: 144-153.   [Google Scholar]
  21. Isaac RG, Herremans IM, and Kline TJ (2010). Intellectual capital management enablers: A structural equation modeling analysis. Journal of Business Ethics, 93(3): 373-391.   [Google Scholar]
  22. Kotler-Berkowitz L (2006). An introduction to the national Jewish population survey 2000-01. Sociology of Religion, 67(4): 387-390.   [Google Scholar]
  23. Krajewski LJ and Ritzman LP (2002). Operations management: Strategy and analysis. Prentice Hall, Upper Saddle River, USA.   [Google Scholar]
  24. Moberly MD (2014). Measuring performance of intangible assets. Moberly MD (Ed.), Safeguarding intangible assets: 125–131. Butterworth-Heinemann, Oxford, UK.   [Google Scholar]
  25. Nerdrum L and Erikson T (2001). Intellectual capital: A human capital perspective. Journal of Intellectual Capital, 2(2): 127-135.   [Google Scholar]
  26. Özkan P, Süer S, Keser İK, and Kocakoç İD (2020). The effect of service quality and customer satisfaction on customer loyalty: The mediation of perceived value of services, corporate image, and corporate reputation. International Journal of Bank Marketing, 38(2): 384-405.   [Google Scholar]
  27. Petty R and Guthrie J (2000). Intellectual capital literature review: measurement, reporting and management. Journal of Intellectual Capital, 1(2): 155-176.   [Google Scholar]
  28. Pitelis CN (2009). The co-evolution of organizational value capture, value creation and sustainable advantage. Organization Studies, 30(10): 1115-1139.   [Google Scholar]
  29. Roos G (2017). Knowledge management, intellectual capital, structural holes, economic complexity and national prosperity. Journal of Intellectual Capital, 18(4): 745-770.   [Google Scholar]
  30. Sankaran S, Jacobsson M, and Blomquist T (2021). The history and future of projects as a transition innovation: Towards a sustainable project management framework. Systems Research and Behavioral Science, 38(5): 696-714.   [Google Scholar]
  31. Serenko A (2023). The great resignation: The great knowledge exodus or the onset of the great knowledge revolution? Journal of Knowledge Management, 27(4): 1042-1055.   [Google Scholar]
  32. Slack MW, Kaiser TMV, and Shute DM (2004). U.S. Patent No. 6,732,822. U.S. Patent and Trademark Office, Washington D.C., USA.   [Google Scholar]
  33. Sullivan SE (2005). Leveraging the new human capital: Adaptive strategies, results achieved, and stories of transformation. The Academy of Management Executive, 19(2): 164-166.   [Google Scholar]
  34. Uliana E, Macey J, and Grant P (2005). Towards reporting human capital. Meditari Accountancy Research, 13(2): 167-188.   [Google Scholar]
  35. Vale J, Branco MC, and Ribeiro J (2016). Individual intellectual capital versus collective intellectual capital in a meta-organization. Journal of Intellectual Capital, 17(2): 279-297.   [Google Scholar]
  36. Vinson DE, Scott JE, and Lamont LM (1977). The role of personal values in marketing and consumer behavior. Journal of Marketing, 41(2): 44-50.   [Google Scholar]
  37. Wiig KM (1997). Knowledge management: Where did it come from and where will it go? Expert Systems with Applications, 13(1): 1-14.   [Google Scholar]