Volume 10, Issue 11 (November 2023), Pages: 136-141
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Original Research Paper
Exploring the views of nurses and supervisors on leadership competencies for enhanced primary healthcare services
Author(s):
Grace Ann Lim Lagura 1, *, Evalynn M. Rondilla 1, Reynita B. Saguban 1, Bedowr Khalid Alotibi 2, Petelyne P. Pangket 1, Ma Christina B. Celdran 3, Maria Fe Tano 4, Sara Farhan Alenizi 1, Joyce B. Buta 1, Lucibel D. A. Enriquez 3, Lea L. Dando 1
Affiliation(s):
1College of Nursing, University of Hail, Hail, Saudi Arabia
2Public and Community Health Administration, Qassim Cluster, Buraydah, Qassim, Saudi Arabia
3College of Nursing, Ateneo de Zamboanga University, Zamboanga, Philippines
4College of Nursing, Iligan Medical Center College, Iligan City, Philippines
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* Corresponding Author.
Corresponding author's ORCID profile: https://orcid.org/0000-0002-2890-8032
Digital Object Identifier (DOI)
https://doi.org/10.21833/ijaas.2023.11.017
Abstract
High-quality patient care in primary healthcare (PHC) settings depends on the professional skills of nurse supervisors. Competent nurse supervisors can efficiently manage resources such as staff, tools, and workflows to provide the best possible patient care. The purpose of this study was to determine the perspectives of nurse supervisors and nurse managers on the competencies required of nurse supervisors for improved service delivery in PHC settings. This study used a descriptive-quantitative design and was conducted in the north-central regions of Saudi Arabia. The researchers used convenience sampling to recruit 107 PHC nurse supervisors and 110 nurses. The study found that most of the respondents were female supervisors (93%), staff aged between 20 and 44 years (88%), graduate staff (48%), and supervisors with more than five years of hospital experience (44.4%). According to the nurses' perception, the communication skills of the supervisors were low (M=8.42, SD=1.12). On the other hand, nurse managers rated themselves as having low communication skills (mean=7.64, SD=2.00) and financial management skills (mean=7.87, SD=1.95). The study found that nurses believed their supervisors were competent. However, both staff and supervisors identified a need for improvement in communication skills. Financial management skills were perceived as weak by nurse supervisors.
© 2023 The Authors. Published by IASE.
This is an open access article under the CC BY-NC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/).
Keywords
Primary healthcare, Nurse supervisors, Competency evaluation, Communication skills, Financial management skills
Article history
Received 24 April 2023, Received in revised form 29 October 2023, Accepted 1 November 2023
Acknowledgment
No Acknowledgment.
Compliance with ethical standards
Ethical considerations
The survey questionnaire was accompanied by an informed consent form sent to the respondents through a Google link. The informed consent provided the participants with information about the purpose of the study and the extent of their participation. The data collection process complied with accepted ethical standards in research. Participants were assured that their responses would be kept confidential and that they had the right to withdraw from the study at any point.
Conflict of interest: The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Citation:
Lagura GAL, Rondilla EM, Saguban RB, Alotibi BK, Pangket PP, Celdran MCB, Tano MF, Alenizi SF, Buta JB, Enriquez LDA, and Dando LL (2023). Exploring the views of nurses and supervisors on leadership competencies for enhanced primary healthcare services. International Journal of Advanced and Applied Sciences, 10(11): 136-141
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