International Journal of


EISSN: 2313-3724, Print ISSN: 2313-626X

Frequency: 12

line decor
line decor

 Volume 8, Issue 11 (November 2021), Pages: 50-57


 Original Research Paper

 Title: Nursing students’ satisfaction with the academic program: A cross-sectional study

 Author(s): Naglaa A. E. A. M. El Seesy 1, *, Maram Banakhar 2, Faten S. A. E. F. Kandil 3


 1Department of Nursing Administration, Alexandria University, Alexandria, Egypt
 2Department of Public Health Nursing, King Abdulaziz University, Jeddah, Saudi Arabia
 3Department of Medical Surgical, Cairo University, Giza, Egypt

  Full Text - PDF          XML

 * Corresponding Author. 

  Corresponding author's ORCID profile:

 Digital Object Identifier:


In higher education, students’ satisfaction is viewed as an indicator of program success, and higher satisfaction levels among students are correlated with better intellectual and social achievements. This study aimed to assess nursing students’ satisfaction with the academic program at one academic institution. A cross-sectional descriptive study was conducted. A convenience sampling method was used to include 328 students using the Undergraduates Nursing Students Academic Satisfaction Scale (UNSASS) to assess the level of nursing students’ satisfaction with the academic program. The overall mean score of satisfaction was 51.72 out of 100 (SD=14.63). The highest score was observed regarding the program design and delivery dimension (mean±SD score=53.91±18.51), while the lowest satisfaction score was attributed to the support and resources dimension (49.62±18.13). The study recommends conducting a comprehensive and consistent evaluation to measure student satisfaction and expectations in resources and facilities in order to guide decision-making and improve the effectiveness of students’ educational programs. It is suggested that the UNSASS may expand its applicability to master students and evaluate programs that are not accredited by international accreditation in future studies. 

 © 2021 The Authors. Published by IASE.

 This is an open access article under the CC BY-NC-ND license (

 Keywords: Psychological state, Students’ expectations, Learning environment, Professional fulfillment

 Article History: Received 21 June 2021, Received in revised form 21 August 2021, Accepted 29 August 2021


No Acknowledgment.

 Compliance with ethical standards

 Conflict of interest: The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.


 El Seesy NAEAM, Banakhar M, and Kandil FSAEF (2021). Nursing students’ satisfaction with the academic program: A cross-sectional study. International Journal of Advanced and Applied Sciences, 8(11): 50-57

 Permanent Link to this page


 No Figure 


 Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7   


 References (34)

  1. Abbasi MN, Malik A, Chaudhry IS, and Imdadullah M (2011). A study on student satisfaction in Pakistani universities: The case of Bahauddin Zakariya University, Pakistan. Asian Social Science, 7(7): 209-219.   [Google Scholar]
  2. Abouelfettoh A and Al Mumtin S (2015). Nursing students’ satisfaction with their clinical placement. Journal of Scientific Research and Reports, 4(6): 490-500.   [Google Scholar]
  3. Ali WGM (2012). Factors affecting nursing student‘s satisfaction with e-learning experience in King Khalid University, Saudi Arabia. Dimension, 5: 13-18.   [Google Scholar]
  4. Al-Kuwaiti A, Maruthamuthu T, and Al Kuwaiti A (2014). Factors influencing student’s overall satisfaction in course evaluation surveys: An exploratory study. International Journal of Education and Research, 2(7): 661-674.   [Google Scholar]
  5. Ansari E (2002). Student nurse satisfaction levels with their courses: Part II- effects of academic variables. Nurse Education Today, 22(2): 171–180.   [Google Scholar] PMid:11884198
  6. Baykal U, Sokmen S, Korkmaz S, and Akgun E (2005). Determining student satisfaction in a nursing college. Nurse Education Today, 25(4): 255-262.   [Google Scholar] PMid:15885856
  7. Chajka IP (2018). Study concept “Quality of education in higher educational agency”. Scientific Bulletin of Mukachevo State University: Series “Economy”, 2(10): 42–49.   [Google Scholar]
  8. Chen HC and Lo HS (2015). Nursing student satisfaction with an associate nursing program. Nursing Education Perspectives, 36(1): 27-33.   [Google Scholar] PMid:29194153
  9. Delaram M and Hosseini S (2014). Comparison of the students’ satisfaction about the performance of academic advisors before and after the Advisor Project in Shahrekord University of Medical Sciences. Journal of Advances in Medical Education and Professionalism, 2(1): 6-11.   [Google Scholar]
  10. Dennison S and El-Masri MM (2012). Development and psychometric assessment of the undergraduate nursing student academic satisfaction scale (UNSASS). Journal of Nursing Measurement, 20(2): 75-89.   [Google Scholar] PMid:22988780
  11. Dovhopola LI (2019). Interviews as an interactive method of professional training of students-biologists in the process of pedagogical practice. Bulletin of Mukachevo State University: Series “Pedagogy and Psychology”, 2(10): 33–37.   [Google Scholar]
  12. Eyck RPT, Tews M, and Ballester JM (2009). Improved medical student satisfaction and test performance with a simulation-based emergency medicine curriculum: A randomized controlled trial. Annals of Emergency Medicine, 54(5): 684-691.   [Google Scholar] PMid:19394113
  13. Freeman-Gibb L, Jones B, Rehman S, and Ragier J (2017). Collaborative baccalaureate programs: Preliminary data on Canadian undergraduate nursing students' satisfaction. Journal of Nursing Education, 56(7): 420-424.   [Google Scholar] PMid:28662258
  14. Hakim A (2013). Nursing students’ satisfaction. International Journal of Nursing, 2(2): 36-42. 
  15. Hall M, Hanna LA, and Quinn S (2012). Pharmacy students’ views of faculty feedback on academic performance. American Journal of Pharmaceutical Education, 76(1): 5-12.   [Google Scholar] PMid:22412204 PMCid:PMC3298403
  16. Hendricks SM, Wallace LS, Narwold L, Guy G, and Wallace D (2013). Comparing the effectiveness, practice opportunities, and satisfaction of the preceptored clinical and the traditional clinical for nursing students. Nursing Education Perspectives, 34(5): 310-314.   [Google Scholar] PMid:24245381
  17. Hessler K and Humphreys J (2008). Student evaluations: Advice for novice faculty. Journal of Nursing Education, 47(4): 187-189.   [Google Scholar] PMid:18468297
  18. Jokelainen M, Turunen H, Tossavainen K, Jamookeeah D, and Coco K (2011). A systematic review of mentoring nursing students in clinical placements. Journal of Clinical Nursing, 20(19‐20): 2854-2867.   [Google Scholar]  PMid:21429055
  19. Lee CY, White B, and Hong YM (2009). Comparison of the clinical practice satisfaction of nursing students in Korea and the USA. Nursing and Health Sciences, 11(1): 10-16.   [Google Scholar] PMid:19298303
  20. Liba NS, Martseniuk MO, and Medvid LI (2019). Empirical study of the nervous-psychic resistance of students of humanities and economic specialties. Scientific Bulletin of Mukachevo State University: Series “Economy”, 2(12): 33–39.   [Google Scholar]
  21. Mohamed BM and Ahmed ES (2012). Perception of nursing students towards clinical stressors in the faculty of applied medical sciences–Al Jouf University-Saudia Arabia. Journal of American Science, 8(12): 608–617.   [Google Scholar]
  22. Ojeda L, Flores LY, and Navarro RL (2011). Social cognitive predictors of Mexican American college students' academic and life satisfaction. Journal of Counseling Psychology, 58(1): 61-71.   [Google Scholar] PMid:21114357
  23. Papastavrou E, Dimitriadou M, Tsangari H, and Andreou C (2016). Nursing students’ satisfaction of the clinical learning environment: A research study. BioMed Central Nursing, 15(1): 1-10.   [Google Scholar] PMid:27436992 PMCid:PMC4949757
  24. Papathanasiou IV, Tsaras K, and Sarafis P (2014). Views and perceptions of nursing students on their clinical learning environment: Teaching and learning. Nurse Education Today, 34(1): 57-60.   [Google Scholar] PMid:23481172
  25. Ramos AM, Barlem JGT, Lunardi VL, Barlem ELD, Silveira RSD, and Bordignon SS (2015). Satisfaction with academic experience among undergraduate nursing students. Texto and Contexto-Enfermagem, 24: 187-195.   [Google Scholar]
  26. Rowbotham MA (2010). Teacher perspectives and the psychosocial climate of the classroom in a traditional BSN program. International Journal of Nursing Education Scholarship, 7(1).   [Google Scholar] PMid:20196760
  27. Salamonson Y, Halcomb EJ, Andrew S, Peters K, and Jackson D (2010). A comparative study of assessment grading and nursing students’ perceptions of quality in sessional and tenured teachers. Journal of Nursing Scholarship, 42(4): 423-429.   [Google Scholar] PMid:21091625
  28. Shdaifat E, Jamama A, and Al Amer M (2018). Stress and coping strategies among nursing students. Global Journal of Health Science, 10: 33–41.   [Google Scholar]
  29. Tessema T, Ready K, and Yu W (2012). Factors affecting college students’ satisfaction with major curriculum: Evidence from nine years of data. International Journal of Humanities and Social Science, 2(2): 34–44.   [Google Scholar]
  30. Tovkanets GV (2019). Improvement of the pedagogical training of future teachers as a condition for the implementation of the European educational strategy. Bulletin of Mukachevo State University: Series “Pedagogy and Psychology”, 2(10): 24–28.   [Google Scholar]
  31. Tsurkan MV (2020). Interactive methods of teaching the Ukrainian language to foreign medical students. Scientific Bulletin of Mukachevo State University: Series “Pedagogy and Psychology”, 1(11): 173–177.   [Google Scholar]
  32. Wiers-Jenssen J, Stensaker B, and Grogaard JB (2002). Student satisfaction: Towards an empirical deconstruction of the concepts. Quality in Higher Education, 8(2): 183–195.   [Google Scholar]
  33. Witowski LL (2008). The relationship between instructional delivery methods and student learning preferences: What contributes to student satisfaction in an online learning environment? Ph.D. Dissertation, Capella University, Minneapolis, USA.   [Google Scholar]
  34. Zafrir H and Nissim S (2011). Evaluation in clinical practice using an innovative model for clinical teachers. Journal of Nursing Education, 50(3): 167-171.   [Google Scholar] PMid:21117534